Although we do not collect personal information within the meaning of the law (except for information collected through cookies as stated below), this Privacy Policy aims to inform you of our practices regarding the collection, use, processing, disclosure, retention, and destruction of personal information.
By providing us with personal information, you agree that it will be processed in accordance with this policy, and you authorize our organization, our partners, and our service providers (if applicable) to process your personal information for the purposes stated below.
Use of Cookies
We use cookies to enhance your browsing experience and to better understand how you use our website. Cookies are small files stored on your computer when you visit our website. They contain information such as display language and certain browsing habits. This data is used for statistical purposes, as well as to enable certain features and facilitate your navigation. The information collected by cookies is always kept confidential. You can disable or block cookies by configuring your browser settings.
Information Transmitted by Phone, Email, or Website
We do not solicit personal information from our visitors through our website, but only “business” information such as your name, business phone number, business email, and the nature of your request. However, we commit to ensuring the protection of any personal information you may provide as follows:
- Collection: Only your business data is required to use our services (no personal information is solicited). If necessary, only the information necessary for the purpose of the collection will be retained;
- Use: The personal information you voluntarily provide will only be used to identify (if applicable) your needs. By making your request, you authorize us to use what is reasonably necessary to best adapt our services;
- Processing: The data you provide to us will not undergo any processing;
- Disclosure: You authorize us to communicate your personal information (if applicable) in relation to the needs you have expressed for your organization, to the partners or service providers we have identified for you. There will be no other disclosure;
- Retention: The personal information you provide is retained only for the time corresponding to the purposes for which it was collected;
- Destruction: The personal information you provide is retained only for the time corresponding to the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Links to Other Websites
Our website may occasionally offer hyperlinks to other sites. The information exchanged on these sites is not subject to this Privacy Policy but to the privacy policies of the external sites concerned, if any. We encourage you to consult them before providing your personal information.
Access, Correction, and Withdrawal Conditions
Once we have properly identified you, you can request to view the personal information we hold about you, as permitted or required by law. In some cases, a written request from you may be necessary.
If there are changes to be made to your personal information, it is best to contact us promptly by phone or email to keep your file and our databases up to date.
Contact Information for the Privacy Officer
For any questions regarding the processing or updating of your personal information or to express any concerns in this regard, please contact us at the following email address: administration@refmedia.ca or by phone at +1 418 275-5747.
The privacy officer will contact you within thirty (30) days of receiving your email.
Updating the Above Policy
We may change the content of this Privacy Policy at any time. We encourage you to review it regularly to stay informed about how we handle personal information.
This version was updated on April 11, 2024.
